Business Process Outsourcing

Turn to the best business process outsourcing company to help you overcome the obstacles in your business and manage all the workflows.

We are a quality-driven and client-focused business process outsourcing service providers powered by a well-trained and educated workforce.

iSurf Global BPO offer a full range of innovative and cost-effective business process outsourcing services to help you focus on the primary goals, while we are taking care of the rest, benefit our clients from a reduction in overheads and add value to their bottom line. Clearly, through the quality BPO services, we make our clients achieve a competitive edge in the market.

Our professional team does more than manage some of your business processes. We do our best to improve them, test the unknown strategies, make your operational grow and help your company being successful.

Our specialists know the essential of business process outsourcing and always keep track of the latest practices in this sphere. Before building a winning strategy for your company, they make a detailed analysis of your customers’ needs and conduct research depending on your requirements.

BPO Services We Provide BPO Call Center

Our versatile and competent BPO call center services help in engaging potential customers for your business through a friendly and efficient customer service team.

Our Inbound Call Centre Service includes:

Inquiry Handling
Sales Lead Qualification
Tech Support Services
Answering Service
Direct Response Marketing
Customer Service
And, Helpdesk Solutions

Our Outbound Call Centre Service includes:

Cross-Selling and Upselling
Lead Generation
Appointment Setting
Product Service promotion
Telemarketing

Payment Collection and Recovery

We, at iSurf Global outsourcing company, provide effective and highly skilled payment
collection as well as debt recovery professionals who reduce your labor costs and
smoothens your workflow.

Quality Assurance

Quality assurance is essential to ensure that the services you provide match your
customer expectations. For this purpose, we perform comprehensive testing to
ensure quality and maintain a standard.

Email Support

Our professional and experienced agents effectively communicate with clients, provide full support and solve queries. The services include mainly:

Product or Service information requests
Order Taking
Order Fulfilment
Query Resolution
Troubleshooting for services and products
Feedback or response to an inquiry
Query Resolution

Chat Support

24/7 chat services are required for a website’s success. Well, to cater to this need,
our chat support team provides full assistance to engage with customers.

Live customer support
Marketing Services
24×7 online support
Also, complaint registration and its resolutions

HR Management & BPO

Undoubtedly, we assist in reforming the employee experience and ensure retention with innovative workforce models and management services.

Payroll Processing Outsourcing

We guarantee a 100% compliant payroll operations with full compliance to all tax rules and regulations.

iSurf Global BPO – Let us build value for your business.

At iSurf Global, we offers high-quality Business Process Outsourcing solutions on behalf of leading corporations. We partner with you to identify opportunities and co-create strategies to provide predictable, sustainable and reliable sales growth.

We offer a wide range of BPO services which include customer care service & support, back-office support, human resources (HR), quality assurance and payment processing. Additionally, the perfect blend of research, manpower, technology, and analytics takes your business ahead in the market.

We have the expertise and skilled professionals to manage and properly set up a large inbound and outbound BPO call center and handle customers in professional manner. Also, they excel in communicating with customers on call, generating leads, making verifications, collections and sales.

Why Choose ISurf Global for Business Process Outsourcing Services?

Accelerate Productivity

iSurf Global aims to accelerate your productivity. We examine your revenue areas, enable you to focus more on customers, and gain momentum for other significant projects to accelerate the productivity rate.

Emerging Technology

With the latest and the most advanced technology, we provide businesses with flexible BPO solutions to meet client demands. Moreover, we assist you to invest in emerging technologies whilst avoiding financial losses and risks.

Valuable Resources

iSurf Global supplies business support services to ensure smooth workflows. Truly, our experts make sure that your business activities are operated efficiently. Moreover, we try allocating your resources to empower your business and operate at maximum potential.