Enhance your business efficiency by outsourcing your debt collection to ensure complete collections. We streamline and improve the process of debt collections so that businesses can reduce the burden of bad debts, enhance their cash flow, and get back on the path to profitability.
An enormous number of businesses around the world are witnessing extreme financial situations as a result of an increasing amount of debt, which can have a devastating effect on businesses. That is why you need a debt collection agency. Debt collection is a complex and time-consuming process that can avert organizations in accomplishing major business goals. To resolve this issue, companies hire debt recovery agency. They will go the extra mile to provide proper solutions for recovery of debt and increasing cash flow business.
We can relieve the anxiety and administrative burden of servicing collections accounts. Our Collections Outsourcing Service helps improve delinquency rates and rehabilitate client’s delinquency patterns. Our approach is aimed at producing results while maintaining a commitment to service.
OUR DEBT RECOVERY PROCESS
- Client Agreement
- Orchestrated negotiation first
- Initial Investigation/Background check on the Debtor
- Telephone contact and Follow up over telephone calls and emails
- Issuance of In-house Demand
- Ultimatum Notice
- Physical visit if required (wherever possible)
- Rigorous Follow up with the debtor
Why Outsource Your Debt Collection
Our debt collection agents undergo thorough pre-process, process and on-the-job training to provide them with the skills to understand the circumstances of the customer and sensitively deal with the situation. Our well-established approach for soft debt collections involves giving importance to both our client and the customer so that the reputation of your brand is never affected.
- Improved Liquidation Ratios.
- Delinquency Rate Reduction by as much as 40-50%.
- Data Entry Services.
- Customized Packages.
- Increased Profits.
- Enhanced Collections.
- More Focus on Core Business Concerns.
Our Debt Collection Process
Debt Collection Request:
Once we receive your debt request we immediately auto-generate a form with all the particulars which then gets updated regularly based on our calls and investigation. We ensure all the necessary details are collected as soon as possible for a streamlined debt recovery process
Prompt Action:
We begin acting on your debtor profile within 1 hour of receiving the entire details. Our highly-trained call center agents ensure that they remain assertive, and not aggressive while dealing with your customers. In cases where routine calls cannot trace the debtor, we employ detailed databases to track your missing debtors
Debt Recovery Fast-track:
Once we get in touch with the debtors, we give them a variety of payment options and discuss pre-authorized payment plans with them. We advise them in the best manner possible, while ensuring the chances of recovering the debt from them become considerably higher.
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