Human Resource Outsourcing

Human resource management is a stressful business function; it takes enormous time, money and other resources to manage human resources in-house. This hampers the execution of critical business functions, be it generating new leads, marketing of the existing products and/or services and communicating with the clients. Human resource and call center Outsourcing eases the burden off businesses and allows them to concentrate on their core operations leading to enhanced productivity and improved returns.

As an eminent business process and call center outsourcing provider, we at ISurf Global offer top-of-the-line human resource outsourcing services to establishments ranging from global conglomerates and mid-size enterprises to flourishing start-ups and government agencies with online reputation management.

Through our seasoned and proficient HRM experts, we deliver client-focused strategic human resources management services to clients of diverse sizes across Nigeria, West Africa and beyond. We understand how important people are to the survival and growth of your companies or organizations, hence we support you to attract and retain choice talents that work happily to achieve your corporate vision.

Our HRM Services include:

Staff Outsourcing: Either to help you reduce the cost of managing non-core staff or to help you concentrate on managing the core business functions, we offer outsourcing services that both fit your corporate objectives and delivers the rest of mind you desire.

Recruitment: The recruitment process is lengthy and requires enormous investment. From sifting through endless resumes to an advertising job opening, reaching target candidates, conducting interviews, determining the compensation package, and making the final selection, the hiring process can often be months-long. Outsourcing the recruitment process can help streamline this function and make it more effective.

Let us help you hire the best talents to work with your team at any level of management. We meet your requirements by following our time-proven and well–designed recruitment processes to identify and select candidates suitable to deliver the established performance standard.

• Focus on your core competencies by outsourcing your HR administrative tasks such as payroll processing, administration of benefits, and relocation planning, among others.
• Outsource your developmental and training activities such job-specific training, creating content for a training plan, and executive coaching, among others, to an outside expert who specializes in these skills.
• Outsourcing your organizational development tasks will help you derive a valuable outside perspective on workflow processes, structural changes, compensation plans, performance evaluation systems, and surveying employees, among others.
• Your HR department will not necessarily have an in-depth knowledge of the legal code or on ever-evolving laws. HR outsourcing services will help you create your employee handbook, sexual harassment policies, affirmative action policies, and procedures for other compliance issues.

Background Check (Integrity Check) & Screening: We help you reduce the risk of wrong hire by conducting background checks and verification of certificates of new hires or old employees

Payroll Administration: From computation to payments of payroll deductions, we relieve you of the challenges of managing all aspects of payroll of your company-Pay structuring, PAYE Registration/Remittances, Pension Administration, Health Insurance etc.

Strategic HRM Advisory: We provide professional advice to support the establishment of your in-house HR unit, and ensure it runs effectively and efficiently for the attainment of your corporate goals.

All-inclusive HR administration

From job postings to recruitment & payroll

Getting our outsourcing partners directly involved in the staffing and set-up of their own project is a key and unique aspect of the service we offer. We can still save you plenty of time to get a feel of the local labor market and screen potential candidates. We make sure only the top applicants are short-listed for the final interview stage with line managers. Our team has extensive experience recruiting various profiles and we can focus our search on specific qualifications, education, technical skills, background and experience, based on our partners’ needs. We have a rich database of prospects to choose from.

To make sure we get the right people in the right positions, we do language tests and specific skill assessment, as required by certain positions: Excel, SQL, etc. We also run analytical and creative thinking assessment, as well as evaluation tests for middle and top-level management.

ISurf Global carries the recruitment process through from the job description, reference checks, qualifications to short-listing candidates.

We handle payroll, contractual, all legal aspects of HR, taxing and benefits.